Business services and internet access:
Free WiFi internet access is available throughout the hotel, including in all guest rooms: and guest rooms also have data ports. Fax and photocopying services are also available.
Capital Fitness Club:
Hotel guests enjoy free access to the wide range of facilities on offer at our Fitness Club
Cancellation policy:
Standard Cancellation Policy: 4pm on the day of arrival
With the exception of pre-paid non refundable bookings
Online policy for debit cards:
Credit cards are accepted as a form of guarantee and payment online. Unfortunately, debit cards cannot be used online but can be used as payment to settle your bill on departure.
Currency and credit cards accepted:
The hotel accepts payments made by cash (Sterling only), company cheque (which must be accompanied by cheque guarantee card) and most major credit/debit cards (Visa, MasterCard, Switch/Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques.
Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel finance department for details.
Check in and out times:
Check in: 2.00pm
Check out: 11.00am
Late Checkout times can be pre-arranged on request at a supplement
Car parking:
Free on-site car parking, lit at night, for 100 cars
Children and families:
Children of all ages are welcome.. A limited number of family rooms are available. Children under the age of 15 years stay free.
Cots and high chairs are available free of charge.
Disabled Guests Information:
The hotel has a level access. Ground floor bedrooms are available for guests and the public areas are all fully accessible. 14 bedrooms on the ground floor are accessible, and 4 of them have been adapted for use by wheelchair users.
Food service
Dinner is served between 6pm and 9pm in the Westview Restaurant. The Westview Bar serves snacks and sandwiches from 12 noon to 10pm every day. The hotel also has 24 hour room service offering a range of food from 12 noon to 10pm and snacks at any time. Children’s menus are available.
Pets:
No pets are permitted. Guide dogs are welcomed.
Service charge
There is no service charge. Gratuities are at the customer’s discretion.
Smoking Policy:
The hotel is committed to providing its guests and associates with a smoke – free environment. All bedrooms, public areas and functions rooms are non-smoking.
Special Diets:
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant.
Special occasions:
If you’re celebrating during your stay, we can help make it memorable. Reception are happy to assist with arranging any of the following, to make your stay extra special - champagne, chocolates, flowers, celebration cakes etc.
